How We Protect Your Privacy
Last updated: 19 October 2025
1. Who We Are
Two Hearts Travel (“we”, “our”, “us”) provides personalised travel planning and holiday experiences. You can contact us at:
📧 [email protected]
🌍 www.twoheartstravel.co.uk
2. What Information We Collect
We may collect the following types of personal information:
- Contact details: your name, email address, and phone number.
- Travel preferences: destination interests, travel dates, and special requests.
- Booking information: payment details and passport information (only when required for confirmed bookings).
- Technical data: cookies, IP address, and how you use our website.
3. How We Use Your Information
We use your information to:
- Respond to enquiries and provide personalised travel quotes.
- Confirm and manage your travel bookings.
- Send relevant updates, offers, and inspiration (only if you’ve opted in).
- Improve our website and services.
We will never sell or rent your personal information to third parties.
4. Sharing Your Information
We may share limited details with trusted third-party suppliers (e.g. airlines, hotels, tour operators) only when necessary to fulfil your booking.
All suppliers we work with are expected to comply with data protection laws.
5. Marketing Preferences
You can choose to receive updates from us about new offers or honeymoon inspiration.
You can unsubscribe at any time by clicking “unsubscribe” in our emails or contacting us directly.
6. How We Protect Your Data
We use secure systems and encryption where necessary to protect your information.
Access to personal data is limited to authorised team members only.
7. Your Rights
Under UK GDPR, you have the right to:
- Request a copy of the data we hold about you.
- Ask us to correct or delete your information.
- Withdraw consent for marketing communications at any time.
To exercise any of these rights, please email us at [insert email address].
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will appear on this page with a revised date.
Cookie Policy
Last updated: [insert date]
Our website uses cookies to provide you with the best experience and to help us improve our content and services.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and understand how you use our site.
2. How We Use Cookies
We use cookies to:
- Keep the website running smoothly.
- Understand visitor behaviour (through tools like Google Analytics).
- Remember form details and preferences for your convenience.
We do not use cookies to collect sensitive personal data or to share information with third parties for marketing purposes.
3. Managing Cookies
You can choose to accept or decline cookies through your browser settings.
Please note: disabling cookies may affect how some parts of our website function.
4. Updates to This Cookie Policy
We may occasionally update this policy to reflect changes in how we use cookies.
Questions?
If you have any questions about how we use your information, please contact us at:
📧 [email protected]
🌍 www.twoheartstravel.co.uk